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Please use the support centre for support queries. The sales lines cannot answer support queries. Your quickest route for support is always to log a call via the support centre. Priority is given to support calls logged via the support centre.

Abuse - If you think one of our clients may be violating our terms of service in any way, please email our abuse department where the matter will be quickly investigated. Please include log file evidence and time zone.

Feedback - If you would like to submit feedback, a general enquiry or make a suggestion regarding our web site or services, please use this form. We do read all submissions and greatly appreciate your time to provide feedback that may help us provide you a better service. If you want feedback from us regarding your comments, please be sure to provide your email address.

Do not use this form for technical support!
Technical support can be obtained here

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Office Locations

CloudFloorDNS Europe
Nelson House, Pitronnerie Road
St. Peter Port, Guernsey
Channel Islands, GY1 2RL
United Kingdom
Telephone: +44 (0)1481 720924

CloudFloorDNS USA
25 Corporate Drive,
4th Floor
Burlington MA 01803
Telephone: +1 781-373-5823

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